By now you've probably seen the viral video that a now former employee of Panera Bread posted showing how Panera's mac & cheese is made. The mac & cheese come frozen in a bag, then it's boiled and poured onto a plate. I'm not surprised by this at all, are you? It's what I've come to expect from restaurants. I don't love Panera Bread any less, I absolutely love going there.
A spokesperson for Panera Bread released a comment saying, the mac 'n' cheese is "made offsite with our proprietary recipe developed by our chefs."
"It is shipped frozen to our bakery cafes — this allows us to avoid using preservatives which do not meet our clean standards," the statement added.